Privacy Policy

At Arcado Finance, we value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services. By using our website and services, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification: Name, email address, phone number, date of birth, identification numbers.

  • Financial Data: Income, credit history, banking details, financial statements.

  • Employment Details: Job title, employer information, and business credentials (where applicable).

  • Technical Data: IP address, device type, browser type, and access times.

  • Communications: Customer support interactions, email communications, and call records.

2. How We Use Your Information

We utilize the information we collect for purposes including, but not limited to:

  • Service Delivery: Processing loan applications, managing accounts, and providing customer support.

  • Personalization: Customizing your experience based on your preferences and financial goals.

  • Compliance: Fulfilling legal obligations and regulatory requirements.

  • Security: Detecting and preventing fraud and unauthorized access.

  • Communication: Sending important updates, promotional offers, and service-related notices.

3. Information Sharing and Disclosure

Arcado Finance does not sell your personal data. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: Payment processors, IT service providers, and credit reporting agencies.

  • Legal Compliance: Government agencies, law enforcement, and regulatory bodies as required by law.

  • Business Partners: Trusted affiliates involved in delivering our services.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse. While we strive to use the most secure methods, no digital platform can guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and Update: Review and correct your personal data.

  • Data Portability: Request a copy of your data in a structured format.

  • Erasure and Restriction: Request the deletion or restriction of your data.

  • Withdraw Consent: Opt-out of marketing communications at any time.

6. Changes to This Policy

Arcado Finance may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly for the latest updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Effective Date: Jan 2025